Refunds
Unfortunately we cannot offer refunds on any of our products as they are food products.
Exchanges
Unfortunately we cannot offer exchanges on any of our products as they are food products. However, if you unsatisfied with your purchase please contact us using our contact form on the website and gives us a detailed explanation. We will make contact with you within 3 days and attempt to resolve the issue to your satisfaction.
Shipping
As all our products are handcrafted on order please allow 2-3 days for manufacturing before shipping.
Need help?
Contact us at info@drcandy.co.za for questions related to the above policies.